This article outlines the process for modifying an existing Amtrak reservation. Just so you know, changes may be subject to specific rules, limitations, and potential fees depending on the fare type purchased.
Methods for Modifying Your Ticket:
There are several ways to request a change to your Amtrak ticket:
- Online via Amtrak.com or the Amtrak App: This is often the most convenient method for changes to reservations made online, through the app, or at a station (provided an email address is associated with the booking). Log into your Amtrak account or use the “Modify Trip” feature with your reservation number and email or phone number. You can typically change dates, times, and upgrade your seat or sleeping accommodations.
- By Phone: You can contact Amtrak directly by calling 1-800-USA-RAIL (1-800-872-7245). Be prepared to provide your reservation number and passenger information.
- At an Amtrak Station: Visit a staffed Amtrak station ticket counter. Agents can assist with making changes to your reservation.
Information Required:
When requesting a change, you will generally need to provide the following information:
- Your Amtrak reservation number.
- The name(s) of the passenger(s) on the ticket.
- Details of the desired changes (e.g., new date, time, or class of service).
Fees and Fare Differences:
While Amtrak does not typically charge a ticket change fee, be aware of the following:
- Fare Difference: If the new ticket has a higher fare than your original ticket, you will be required to pay the difference.
- Ticket Restrictions: Certain discounted or promotional fares (such as “Coach-Sale” or “Coach-Value”) may not be eligible for changes. It is important to review the terms and conditions of your specific ticket at the time of purchase.
- Other Fees: Depending on the type of ticket and the nature of the change, other fees may apply.
Important Considerations:
- Time Limits: Changes must be made before the scheduled departure of the original train.
- Ticket Types: Amtrak offers various fare types (e.g., Flexible, Value, Sale). The flexibility to change your ticket and any associated fees are determined by the fare type you purchased. “Flexible” fares generally allow changes without a fee, while more restrictive fares may not permit changes at all.
- Refunds: If you change to a lower-priced ticket, you may be eligible for a refund of the fare difference, typically issued as a voucher or credit.
- 24-Hour Rule: For most tickets purchased directly from Amtrak, you can change or cancel your reservation for a full refund within 24 hours of the original purchase, regardless of the time until departure (within one hour for unreserved services).
It is recommended to consult the specific terms and conditions associated with your Amtrak ticket for detailed information regarding changes and any applicable fees. You can find this information on your booking confirmation or by contacting Amtrak directly.